Florist Mistake On Funeral Card.

**redrobyn** · 07-04-2012 02:43 PM

http://www.dailytelegraph.com.au/new...-1226318601605
This is awful poor people.

**Mad Old Cow** · 07-04-2012 02:54 PM

Yes that was disgusting was'nt it, i read that yesterday

**Naomi** · 07-04-2012 04:11 PM

It wants me to subscribe to the tele to read the whole story?

Why wouldn't the florist apologise? And seriously, did they have their 8 year old writing the cards, because that is really appalling

Poor family.

**Cherie** · 07-04-2012 04:27 PM

I read it yesterday as well.. Bit sad wasn't it. Wonder who runs that florist, certainly not the right place for illiterate penmanship.

**Naomi** · 07-04-2012 05:05 PM

But the owner of the florist that delivered the wreath defended his staff.

Bunch After Bunch owner, who only gave his first name Arthur, said the employee who wrote the card was Russian and English was her second language.

"She's a great florist who has worked here since we started 15 years ago," he told ninemsn, adding that he apologised for the mistake and offered the family complimentary flowers.

Arthur said the misspelling could have been avoided if Ms Bellow came into the shop and wrote on the card herself or emailed the message through, like most customers do.

OK, but really, "rest in peace" is a standard phrase used for funeral wreaths, and would be frequently used in a florist, you'd think. It would be one you'd learn. And they really may not have had time to come in and write the card or email it in (and hope for the best that it arrived on time). I think the florist should have been unreserved in their apology, not try to explain it away or blame the family who ordered it. It is a funeral, people are grieving.

**Frannie** · 07-04-2012 05:15 PM

If the woman can not spell in English correctly then she should not be writing on cards...

That is just awful...

**redrobyn** · 07-04-2012 05:18 PM

If the owner knew she didn't write or speak English well she shouldn't have been doing it on her own or she should have asked for help,even so the onus is on the owner.

**old woman** · 07-04-2012 06:40 PM

That is all you need at a time like that

& for the owner not to apologise unreservedly is appallingly bad Customer Service.

**Sparkles** · 07-04-2012 07:21 PM

OMG thats bad, no excuses....

**Heather** · 07-04-2012 09:25 PM

Definitely not good for business.......regardless of whether the woman was a good florist, her English isn't and both she and the shop owner should realise that and she not be writing cards.